How To Fix FKK_SEPA713 - &1 direct debit pre-notifications were reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 713

• Message text: &1 direct debit pre-notifications were reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA713 - &1 direct debit pre-notifications were reversed ?

  The SAP error message FKK_SEPA713 indicates that there was an issue with the direct debit pre-notifications, specifically that a certain number of pre-notifications were reversed. This error typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when dealing with SEPA (Single Euro Payments Area) direct debits.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The SEPA direct debit configuration may not be set up correctly in the system.
  Reversal of Pre-notifications: The pre-notifications for direct debits may have been reversed due to a manual action or an automated process that invalidated them.
  Data Issues: There may be issues with the data associated with the direct debit, such as incorrect customer information or bank details.
  Timing Issues: The timing of the pre-notification and the actual debit may not align correctly, leading to reversals.
  
  Solution:
  To resolve the FKK_SEPA713 error, you can take the following steps:
  
  
  Check Configuration: Review the SEPA direct debit configuration in your SAP system to ensure that all settings are correct. This includes checking the payment methods, mandates, and any related settings.
  
  
  Review Pre-notifications: Investigate the pre-notifications that were reversed. Check the logs or reports to understand why they were reversed and if any manual actions were taken.
  
  
  Validate Data: Ensure that all customer and bank details are accurate and up-to-date. This includes checking the IBAN, BIC, and any other relevant information.
  
  
  Recreate Pre-notifications: If necessary, recreate the pre-notifications for the affected customers. This may involve generating new SEPA files and ensuring they are sent out correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to FKK_SEPA713 for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of your SAP system and any known issues.
  
  
  Related Information:
  
  SEPA Direct Debit: Understand the SEPA direct debit process, including mandates and pre-notifications, to better manage and troubleshoot issues.
  SAP Notes: Check for any relevant SAP Notes that may provide fixes or additional information regarding the FKK_SEPA713 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing direct debits, such as FPE1 (Create Payment Run) and FKK_ORDER (Manage Orders).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.