How To Fix FKK_SEPA711 - Direct debit pre-notification &1 &2 was reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SEPA - FI-CA: SEPA Mandate Management

• Message number: 711

• Message text: Direct debit pre-notification &1 &2 was reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SEPA711 - Direct debit pre-notification &1 &2 was reversed ?

  The SAP error message FKK_SEPA711 indicates that a direct debit pre-notification has been reversed. This message typically arises in the context of the SAP Financial Accounting (FI) module, particularly when dealing with the SEPA (Single Euro Payments Area) direct debit process.
  Cause:
  The error message can occur due to several reasons, including:
  
  Reversal of Pre-notification: The pre-notification for a direct debit has been reversed, which means that the system is trying to process a transaction that has already been canceled or reversed.
  Incorrect Configuration: There may be issues with the configuration of the direct debit process in the SAP system.
  Data Integrity Issues: There could be inconsistencies in the data related to the direct debit pre-notification, such as missing or incorrect entries.
  Timing Issues: The reversal might have been processed after the pre-notification was sent, leading to a conflict in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Status of the Pre-notification: Verify the status of the direct debit pre-notification in the system. Ensure that it has not been reversed or canceled.
  Review Configuration Settings: Check the configuration settings for the direct debit process in SAP. Ensure that all necessary parameters are correctly set up.
  Data Consistency Check: Perform a data consistency check to ensure that all related entries are correct and complete. Look for any missing or incorrect data that could be causing the issue.
  Reprocess the Transaction: If the pre-notification was reversed in error, you may need to reprocess the transaction. This could involve creating a new pre-notification or correcting the existing one.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FKK_ORDER (Contract Accounts Receivable and Payable) that may be involved in the direct debit process.
  Documentation: Review SAP documentation related to SEPA direct debit processing for additional insights and best practices.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.