How To Fix FKK_SCALE_OUT025 - Error During Determination of Index Server

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_SCALE_OUT - FI-CA: Partitioning

• Message number: 025

• Message text: Error During Determination of Index Server

What causes this issue?

When a parallelization object is used taking the colocation group into
account, the index server determines for each job to be started to which
index server the colocation groups for processing are to be assigned
from this job. In this case, the determination of the associated index
servers was not successful.

System Response

Error message and termination of the program.

How to fix this error?

Create an incident and send it to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_SCALE_OUT025 - Error During Determination of Index Server ?

  The SAP error message FKK_SCALE_OUT025 typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there is an issue with the determination of the index server. This error can arise due to various reasons, including configuration issues, system performance problems, or data inconsistencies.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to the inability to determine the index server.
  Performance Problems: If the system is under heavy load or if there are performance bottlenecks, it may not be able to process requests in a timely manner.
  Data Inconsistencies: Inconsistent or corrupted data in the database can prevent the system from correctly determining the index server.
  Network Issues: Problems with network connectivity between the application server and the database server can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the index server and ensure they are correctly set up. This may involve checking the settings in transaction codes like SPRO or SICF.
  System Performance: Monitor system performance using transaction codes like ST03N or SM50 to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scaling resources.
  Data Consistency Check: Run consistency checks on the relevant database tables to identify and resolve any inconsistencies. This can be done using transaction codes like SE11 or SE14.
  Network Connectivity: Ensure that there are no network issues affecting communication between the application server and the database server. Check network configurations and logs for any errors.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may help resolve transient issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuration and troubleshooting related to the specific module you are working with (e.g., FI-CA, Convergent Charging).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the FKK_SCALE_OUT025 error effectively.