How To Fix FKK_RTP072 - Payment &1 for branch/cash desk &2/&3 has status &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 072

• Message text: Payment &1 for branch/cash desk &2/&3 has status &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP072 - Payment &1 for branch/cash desk &2/&3 has status &4 ?

  The SAP error message FKK_RTP072 typically relates to issues in the contract accounts receivable and payable (FI-CA) module, specifically concerning payment processing. The message indicates that a payment for a specific branch or cash desk has a certain status that is preventing further processing.
  Cause:
  The error message FKK_RTP072 can occur due to several reasons, including:
  
  Payment Status: The payment may have a status that does not allow it to be processed further. This could be due to it being already processed, canceled, or in a state that requires attention.
  Branch/Cash Desk Configuration: There may be issues with the configuration of the branch or cash desk in the system, leading to inconsistencies in payment processing.
  Data Inconsistencies: There could be inconsistencies in the data related to the payment, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to process payments for the specified branch or cash desk.
  
  Solution:
  To resolve the FKK_RTP072 error, you can take the following steps:
  
  Check Payment Status: Review the status of the payment in question. If it has already been processed or canceled, you may need to create a new payment or reverse the previous one.
  Review Configuration: Ensure that the branch and cash desk configurations are correct. Check if the cash desk is active and properly set up in the system.
  Data Validation: Validate the data associated with the payment. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  User Authorizations: Verify that the user attempting to process the payment has the necessary authorizations for the branch and cash desk in question.
  Consult Documentation: Refer to SAP documentation or support notes related to the FKK_RTP072 error for any specific guidance or updates that may apply to your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FPL9 (Display Payment) or FPL1 (Create Payment) to investigate or process payments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.