FKK_RTP071 - Payment order &1 not found for branch/cash desk &2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 071

• Message text: Payment order &1 not found for branch/cash desk &2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP071 - Payment order &1 not found for branch/cash desk &2/&3 ?

  The SAP error message FKK_RTP071 indicates that a payment order could not be found for a specific branch and cash desk combination. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with payment processing.
  Cause:
  
  Missing Payment Order: The payment order referenced in the error message does not exist in the system for the specified branch and cash desk.
  Incorrect Configuration: There may be configuration issues related to the branch or cash desk settings in the system.
  Data Entry Error: The branch or cash desk identifiers may have been entered incorrectly, leading to the system being unable to locate the payment order.
  Payment Order Deletion: The payment order may have been deleted or not created due to a prior error in the payment processing workflow.
  Authorization Issues: The user may not have the necessary authorizations to view or access the payment order.
  
  Solution:
  
  Verify Payment Order: Check if the payment order exists in the system. You can do this by navigating to the relevant transaction codes (e.g., FKKOP, FKKOPV) to search for payment orders.
  Check Branch and Cash Desk Configuration: Ensure that the branch and cash desk are correctly configured in the system. This includes checking the settings in the customizing transaction (SPRO) for FI-CA.
  Correct Data Entry: Double-check the input values for the branch and cash desk to ensure they are correct and match the existing records in the system.
  Review Payment Order Creation Process: If the payment order is missing, review the process that generates payment orders to identify any issues that may have prevented its creation.
  Consult with Authorizations Team: If you suspect authorization issues, consult with your SAP security team to ensure that you have the necessary permissions to access the payment order.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FKKOP: Display Payment Order
  FKKOPV: Display Payment Order Overview
  FBL5N: Customer Line Item Display
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Documentation: Review SAP documentation for the FI-CA module to understand the payment order process and related configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.