FKK_RTP063 - Processing of real-time payments not active in company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 063

• Message text: Processing of real-time payments not active in company code &1

What causes this issue?

You did not activate the processing of real-time payments in
Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing for Contract Accounts Receivable and Payable, set the
<LS>Real-Time Payment Active</> indicator for each company code in the
<LS>Set Up Company Codes for Contract Accounts Receivable and Payable</>
activity.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP063 - Processing of real-time payments not active in company code &1 ?

  The SAP error message FKK_RTP063 indicates that the processing of real-time payments is not active for the specified company code. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when attempting to process real-time payments.
  Cause:
  The primary cause of this error is that the configuration for real-time payment processing has not been activated for the specified company code. This could be due to:
  
  Configuration Settings: The necessary settings for real-time payment processing have not been defined in the system.
  Company Code Not Set Up: The company code in question may not be set up to handle real-time payments.
  Missing Integration: There may be a lack of integration with the payment service provider or the necessary payment methods.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Contract Accounts Receivable and Payable > Real-Time Payments.
  Ensure that the real-time payment processing is activated for the relevant company code.
  
  
  
  Activate Real-Time Payment Processing:
  
  If it is not activated, you will need to activate it by configuring the necessary settings for the company code.
  Ensure that the payment methods and other related settings are correctly configured.
  
  
  
  Review Payment Service Provider Integration:
  
  If you are using a third-party payment service provider, ensure that the integration is correctly set up and that the provider supports real-time payments for the specified company code.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to process the payment has the necessary authorizations to perform real-time payment processing.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help portal for specific configuration steps related to real-time payments.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the real-time payment processing works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or FBL1N/FBL5N for account balance checks.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message FKK_RTP063 and successfully process real-time payments for the specified company code.