How To Fix FKK_RTP062 - Payment order number &1 does not belong to payment with ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 062

• Message text: Payment order number &1 does not belong to payment with ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP062 - Payment order number &1 does not belong to payment with ID &2 ?

  The SAP error message FKK_RTP062 indicates that there is a mismatch between the payment order number and the payment ID in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error typically arises when there is an attempt to process a payment order that does not correspond to the specified payment ID.
  Cause:
  
  Incorrect Payment Order Number: The payment order number being referenced does not match the payment ID in the system.
  Data Integrity Issues: There may be inconsistencies in the database, such as missing or incorrectly linked records.
  Manual Entry Errors: If the payment order number or payment ID was entered manually, there could be typographical errors.
  System Configuration Issues: There may be configuration issues in the payment processing settings that lead to this error.
  
  Solution:
  
  Verify Payment Order and ID: Check the payment order number and payment ID to ensure they are correct and correspond to each other. You can do this by looking up the payment order in the system and confirming its details.
  Check for Data Integrity: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., FKKOP, FKKOPK) for any inconsistencies or missing entries.
  Review Payment Processing Configuration: Ensure that the configuration settings for payment processing in the FI-CA module are correctly set up. This may involve checking the payment methods, payment run settings, and other related configurations.
  Reprocess Payment: If the payment order was generated incorrectly, you may need to reverse or delete the erroneous payment order and create a new one that correctly corresponds to the payment ID.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Payment Run), FPR1 (Create Payment Run), and FBL5N (Customer Line Item Display) to help troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to FKK_RTP062 for any known issues or fixes.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.