FKK_RTP050 - 26: Payment posted, rejected, and return created

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 050

• Message text: 26: Payment posted, rejected, and return created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP050 - 26: Payment posted, rejected, and return created ?

  The SAP error message FKK_RTP050 with the description "Payment posted, rejected, and return created" typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that a payment transaction has been processed, but it has been rejected, and a return has been created for that payment.
  Causes:
  
  Insufficient Funds: The payment may have been rejected due to insufficient funds in the payer's account.
  Account Issues: The bank account associated with the payment may have been closed or flagged for issues.
  Payment Method Problems: The payment method used may not be valid or may have restrictions.
  Technical Errors: There could be technical issues in the payment processing system or integration with the bank.
  Customer Disputes: The customer may have disputed the payment, leading to its rejection.
  
  Solutions:
  
  Check Payment Details: Verify the payment details, including the payer's account status and the payment method used.
  Review Bank Transactions: Check with the bank to understand why the payment was rejected. This may involve contacting the bank for clarification.
  Correct Payment Method: If the payment method is invalid, update it to a valid one and attempt to process the payment again.
  Reprocess Payment: If the issue has been resolved, you may need to reprocess the payment in the SAP system.
  Customer Communication: If the rejection is due to a customer dispute, communicate with the customer to resolve the issue.
  System Logs: Check the system logs for any technical errors that may have occurred during the payment processing.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to investigate further.
  Documentation: Refer to SAP documentation or support notes related to payment processing in FI-CA for more detailed troubleshooting steps.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.