FKK_RTP049 - 23: Payment posted, bank has rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 049

• Message text: 23: Payment posted, bank has rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP049 - 23: Payment posted, bank has rejected ?

  The SAP error message FKK_RTP049 with the description "Payment posted, bank has rejected" typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a payment transaction has been recorded in the system, but the bank has rejected the payment for some reason.
  Causes:
  
  Insufficient Funds: The account from which the payment is being drawn may not have sufficient funds.
  Account Issues: The bank account may be closed, frozen, or have restrictions that prevent the payment from being processed.
  Incorrect Bank Details: The bank account details (such as account number, IBAN, or BIC) may be incorrect or not properly configured in the system.
  Payment Method Issues: The payment method used may not be accepted by the bank or may have been incorrectly set up in the system.
  Bank Rejection Codes: The bank may have specific rejection codes that indicate the reason for the rejection, such as invalid account, unauthorized transaction, etc.
  
  Solutions:
  
  Check Bank Account Status: Verify that the bank account is active and has sufficient funds to cover the payment.
  Review Payment Details: Ensure that all bank account details are correct and up to date in the SAP system.
  Consult Bank Rejection Codes: If available, check the specific rejection code provided by the bank to understand the exact reason for the rejection.
  Adjust Payment Method: If the payment method is causing issues, consider using an alternative method or reconfiguring the existing one.
  Reprocess Payment: After resolving the underlying issue, you may need to reverse the original payment and reprocess it.
  Contact Bank: If the issue persists, it may be necessary to contact the bank for further clarification on the rejection.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FBL5N (Customer Line Item Display) or FB03 (Display Document) to review the payment documents and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the FI-CA module for more details on payment processing and error handling.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with SAP support for further assistance.