How To Fix FKK_RTP036 - 01: Payment was created

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 036

• Message text: 01: Payment was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP036 - 01: Payment was created ?

  The SAP error message FKK_RTP036 01: Payment was created typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a payment has already been created for a specific transaction or account, and therefore, the system is preventing any further actions that would duplicate this payment.
  Cause:
  
  Duplicate Payment Attempt: The most common cause of this error is an attempt to create a payment for an invoice or account that has already been processed.
  Incorrect Payment Processing: There may be a misunderstanding in the payment processing workflow, leading to attempts to reprocess payments that are already completed.
  System Configuration Issues: There could be configuration settings in the SAP system that are causing the system to incorrectly identify a payment as already created.
  
  Solution:
  
  Check Payment Status: Verify the status of the payment in the system. Ensure that the payment has indeed been created and is not pending or in error.
  Review Payment History: Look at the payment history for the specific account or invoice to confirm that a payment has already been processed.
  Avoid Duplicate Entries: Ensure that users are trained to avoid creating duplicate payment entries. Implement checks in the workflow to prevent this.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payments in the FI-CA module.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration with your SAP Basis or FI-CA consultant to ensure that everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Payment) or FBL5N (Customer Line Item Display) to check payment details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  User Authorization: Ensure that the user attempting to create the payment has the necessary authorizations to perform payment processing.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKK_RTP036 error message.