How To Fix FKK_RTP035 - The response of the bank could not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 035

• Message text: The response of the bank could not be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP035 - The response of the bank could not be processed ?

  The SAP error message FKK_RTP035 ("The response of the bank could not be processed") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules when there is an issue with processing bank responses, particularly in electronic bank statement processing or payment processing.
  Causes:
  
  Format Issues: The response from the bank may not be in the expected format, leading to parsing errors.
  Data Mismatch: There may be discrepancies between the data sent to the bank and the data received back, such as incorrect account numbers or transaction references.
  Configuration Errors: Incorrect configuration settings in the bank communication settings or payment processing settings in SAP.
  Network Issues: Temporary network issues that prevent the proper transmission of data between SAP and the bank.
  Bank Response Errors: The bank may have sent an error response due to issues on their end, such as insufficient funds or account restrictions.
  
  Solutions:
  
  Check Bank Response Format: Verify that the format of the bank response matches the expected format in SAP. This may involve checking the mapping and configuration settings.
  Review Configuration Settings: Ensure that the bank communication settings in SAP are correctly configured. This includes checking the payment methods, house banks, and any relevant parameters.
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to analyze logs for more detailed error messages that can provide insights into what went wrong.
  Data Validation: Validate the data being sent to the bank to ensure that it is correct and complete. This includes checking account numbers, transaction amounts, and other relevant details.
  Contact the Bank: If the issue persists, contact the bank to inquire about the response they sent and whether there were any issues on their end.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display) for further investigation.
  Documentation: Review SAP documentation related to electronic bank statement processing and payment processing for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.