How To Fix FKK_RKSV008 - Cash document &1 has been posted to branch office &2 and cash desk &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RKSV - FI-CA: Cash Register Duty

• Message number: 008

• Message text: Cash document &1 has been posted to branch office &2 and cash desk &3.

What causes this issue?

The cash document &V1& has been posted in the branch &V2& and cash desks
&V3& in company code &V4&. You can only reverse the cash document at
the relevant cash desks and branch with the original company code.

System Response

The cash document cannot be reversed.

How to fix this error?

Change to the relevant branch and cash desk and reverse the cash
document in company code &V4&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RKSV008 - Cash document &1 has been posted to branch office &2 and cash desk &3. ?

  The SAP error message FKK_RKSV008 indicates that a cash document has been posted to a specific branch office and cash desk, but there is an issue that prevents further processing. This error typically arises in the context of the Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and cash transactions.
  Cause:
  The error can occur due to several reasons, including:
  
  Branch Office and Cash Desk Configuration: The branch office and cash desk may not be properly configured in the system, or there may be inconsistencies in the settings.
  Document Type Restrictions: The document type used for the cash posting may have restrictions that prevent it from being processed in the specified branch office or cash desk.
  Authorization Issues: The user may not have the necessary authorizations to post transactions to the specified branch office or cash desk.
  Data Inconsistencies: There may be inconsistencies in the data related to the cash document, such as incorrect account assignments or missing information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the branch office and cash desk in the SAP system. Ensure that they are correctly set up and that the cash desk is assigned to the appropriate branch office.
  
  
  
  Review Document Type:
  
  Check the document type used for the cash posting. Ensure that it is allowed for the specified branch office and cash desk. You may need to adjust the settings in the document type configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to post the cash document has the necessary authorizations for the branch office and cash desk. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Data Validation:
  
  Review the cash document for any inconsistencies or missing information. Ensure that all required fields are filled out correctly and that the account assignments are valid.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OBY6 (for branch office settings) and OBA7 (for cash desk settings) to review and adjust configurations.
  Documentation: Refer to the SAP Help Portal for detailed documentation on FI-CA and cash management processes.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.