How To Fix FKK_PCARD019 - Payment card type &1 with SAP Digital Payments Add-On not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PCARD - FI-CA: Payment Cards

• Message number: 019

• Message text: Payment card type &1 with SAP Digital Payments Add-On not possible

What causes this issue?

You want to process the payment card using SAP Digital Payment Add-On.
However, SAP Digital Payments Add-On does not process this type of
payment card.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the system settings and set the <LS>Dig. Paymts</> indicator if
required.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PCARD019 - Payment card type &1 with SAP Digital Payments Add-On not possible ?

  The SAP error message FKK_PCARD019 indicates that there is an issue with the payment card type being used in conjunction with the SAP Digital Payments Add-On. This error typically arises when the payment card type is not configured correctly or is not supported by the system.
  Cause:
  
  Unsupported Payment Card Type: The payment card type specified in the transaction is not recognized or supported by the SAP Digital Payments Add-On.
  Configuration Issues: The payment card type may not be properly configured in the system settings.
  Missing Master Data: The necessary master data for the payment card type may be missing or incomplete.
  Version Compatibility: There may be compatibility issues between the version of the SAP Digital Payments Add-On and the payment card type being used.
  
  Solution:
  
  
  Check Payment Card Configuration:
  
  Go to the configuration settings for payment cards in the SAP system.
  Ensure that the payment card type you are trying to use is defined and configured correctly.
  
  
  
  Verify Master Data:
  
  Check if the master data for the payment card type is complete and accurate.
  Ensure that all required fields are filled out.
  
  
  
  Update Payment Card Type:
  
  If the payment card type is not supported, consider using a different card type that is recognized by the SAP Digital Payments Add-On.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for the Digital Payments Add-On to ensure that you are using a supported payment card type.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system and the Digital Payments Add-On are up to date. Sometimes, newer versions may support additional payment card types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment card configuration, such as OBPM1 for payment card types.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and configure payment card settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.