How To Fix FKK_PAY024 - Additional document &1 for overpayment with document &2 reversed.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PAY - Payment Services

• Message number: 024

• Message text: Additional document &1 for overpayment with document &2 reversed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PAY024 - Additional document &1 for overpayment with document &2 reversed. ?

  The SAP error message FKK_PAY024 indicates that there is an issue related to overpayment processing in the SAP system, specifically when dealing with the reversal of documents. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when an additional document related to an overpayment is not found or is not properly linked to the original document.
  Cause:
  
  Missing Document: The additional document that is supposed to be linked to the overpayment may not exist or may have been deleted.
  Incorrect Document Flow: The document flow may not be correctly maintained, leading to inconsistencies in the system.
  Reversal Issues: The reversal of the original document may not have been processed correctly, causing the system to look for a non-existent additional document.
  Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, leading to this error.
  
  Solution:
  
  Check Document Existence: Verify if the additional document (document &1) exists in the system. You can do this by checking the document number in the relevant transaction (e.g., FBL5N for customer line items).
  Review Document Flow: Ensure that the document flow is intact. Check if the original document (document &2) and the additional document are correctly linked.
  Reprocess Reversal: If the reversal was not processed correctly, try to reverse the original document again and ensure that all related documents are processed properly.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that they are set up correctly for handling overpayments and document reversals.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Items), FKKOP (Display Document), and FKKVKP (Display Contract Account).
  Documentation: Review SAP documentation related to FI-CA and overpayment processing for a better understanding of how the system handles these scenarios.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the FKK_PAY024 error in your SAP system.