How To Fix FKK_PAY021 - Enter bank details

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PAY - Payment Services

• Message number: 021

• Message text: Enter bank details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PAY021 - Enter bank details ?

  The SAP error message FKK_PAY021, which states "Enter bank details," typically occurs in the context of financial transactions, particularly when processing payments or managing customer/vendor accounts in the SAP system. This error indicates that the system requires bank account information to proceed with the transaction.
  Cause:
  
  Missing Bank Details: The most common cause of this error is that the relevant customer or vendor master record does not have the necessary bank account information filled in.
  Incomplete Data Entry: During the creation or modification of a customer/vendor record, the bank details may not have been entered or saved properly.
  Payment Method Configuration: The payment method being used may require bank details that are not present in the master data.
  Data Migration Issues: If data was migrated from another system, bank details may not have been transferred correctly.
  
  Solution:
  
  
  Enter Bank Details:
  
  Navigate to the customer or vendor master record in the SAP system.
  Go to the "Bank Details" section.
  Enter the required bank account information, including bank key, account number, and any other relevant details.
  Save the changes.
  
  
  
  Check Payment Method:
  
  Ensure that the payment method being used is correctly configured to require bank details.
  If necessary, adjust the payment method settings in the configuration.
  
  
  
  Review Data Entry:
  
  Double-check that all required fields are filled out correctly in the customer/vendor master record.
  Ensure that the data is saved properly after making changes.
  
  
  
  Consult with IT or SAP Support:
  
  If the issue persists, consult with your IT department or SAP support team to investigate further. They may need to check for any underlying configuration issues or data integrity problems.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes such as FD02 (Change Customer) or FK02 (Change Vendor) to access and modify the master records.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing customer and vendor bank details.
  User Roles: Ensure that you have the necessary permissions to edit customer/vendor master data, as restrictions may prevent you from entering bank details.
  
  By following these steps, you should be able to resolve the FKK_PAY021 error and successfully enter the required bank details.