How To Fix FKK_PAY012 - No suitable payment method defined for paying by card

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PAY - Payment Services

• Message number: 012

• Message text: No suitable payment method defined for paying by card

What causes this issue?

No suitable payment method for paying with payment card was found in
country &V1& (paying company code &V2&)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing of the payment methods.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PAY012 - No suitable payment method defined for paying by card ?

  The SAP error message FKK_PAY012 indicates that there is no suitable payment method defined for processing payments by card in the SAP system. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module when attempting to execute a payment transaction using a credit or debit card.
  Cause:
  
  Missing Payment Method Configuration: The payment method for card payments has not been defined in the system.
  Incorrect Payment Method Assignment: The payment method assigned to the customer or the transaction may not be set up to allow card payments.
  Payment Method Not Active: The payment method may exist but is not active or not assigned to the relevant company code or transaction type.
  Customer Master Data Issues: The customer master data may not have the appropriate payment method assigned.
  
  Solution:
  To resolve the FKK_PAY012 error, you can follow these steps:
  
  
  Define Payment Method:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Payment Methods for Incoming Payments.
  Ensure that a payment method for card payments is defined and configured correctly.
  
  
  
  Assign Payment Method to Customer:
  
  Check the customer master data (transaction code FD02 for change).
  Ensure that the appropriate payment method for card payments is assigned to the customer in the Payment Transactions tab.
  
  
  
  Check Payment Method Activation:
  
  Ensure that the payment method is active for the relevant company code and is allowed for the transaction type you are processing.
  
  
  
  Review Payment Method Settings:
  
  Verify the settings for the payment method to ensure it is configured to accept card payments. This includes checking the payment method type and any associated parameters.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test transaction to ensure that the payment method is now recognized and that the error does not occur.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), FD02 (for customer master data), and F110 (for automatic payment transactions).
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring payment methods and managing customer payment settings.
  User Roles: Ensure that you have the necessary authorizations to make changes to payment methods and customer master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI-CA module for further assistance.