How To Fix FKK_PAY001 - Payment service: An error has occurred (&1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_PAY - Payment Services

• Message number: 001

• Message text: Payment service: An error has occurred (&1 &2 &3 &4)

What causes this issue?

The payment service (module FKK_PAY_ARRANGE_PAYMENT) was called with
incomplete parameters.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error I_PAYHEADER:
The module was called without a business partner, without an
application, or without bank details or card details.
Error T_ITEMS_EMPTY
The module was called without the table of items (T_ITEMS).
Error CURRENCY_MISSING
The currency key is not filled in the transferred structures.
Error HEADER_INCOMPLETE
No contract account could be determined.
Error GS_CARDDATA-1
Card data was provided for a one-time payment, but at the same time bank
details or card details were provided.
Error GS_CARDDATA-2
Incomplete card data was provided for a one-time payment (payment card
company, card number or valid-to date are missing).
Error NO_PAYMENT
No currency key was transferred.
Error DIFFERENT CURRENCIES
There was an attempt to pay items of different currencies together.
Error CTR_PYMET
An invalid value was transferred in the field I_PAYHEADER-PYMET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_PAY001 - Payment service: An error has occurred (&1 &2 &3 &4) ?

  The SAP error message FKK_PAY001, which states "Payment service: An error has occurred (&1 &2 &3 &4)," typically indicates that there is an issue with the payment processing in the SAP system, particularly in the context of contract accounts receivable and payable (FI-CA) or payment processing services.
  Causes:
  
  Configuration Issues: Incorrect configuration of payment service settings in the SAP system can lead to errors.
  Data Issues: Missing or incorrect data in the payment documents, such as invalid account numbers, payment amounts, or other required fields.
  Technical Errors: Issues with the underlying payment processing system, such as connectivity problems with external payment gateways or services.
  Authorization Problems: Lack of necessary authorizations for the user or role attempting to execute the payment.
  System Bugs: Potential bugs in the SAP software or specific patches that have not been applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the payment service in the SAP system. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the payment document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong.
  Test Connectivity: If the payment service involves external systems, verify that the connection to those systems is functioning correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the payment processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address known issues related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK_PAYM (Payment Processing) and FBL5N (Customer Line Item Display) to analyze payment documents.
  Documentation: Review SAP documentation related to payment processing and FI-CA for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FKK_PAY001 error and implement an appropriate solution.