How To Fix FKK_ML_SRV138 - Clarification cases were found that have been reserved for ML.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ML_SRV - FI-CA Machine Learning (ML)

• Message number: 138

• Message text: Clarification cases were found that have been reserved for ML.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ML_SRV138 - Clarification cases were found that have been reserved for ML. ?

  The SAP error message FKK_ML_SRV138 indicates that there are clarification cases that have been reserved for the Multi-Level (ML) process in the SAP system. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when there are unresolved issues or discrepancies that need to be addressed before proceeding with further processing.
  Cause:
  
  Unresolved Clarification Cases: The error arises when there are open clarification cases that have not been resolved. These cases may involve discrepancies in billing, payments, or other financial transactions that require attention.
  System Configuration: There may be specific configurations in the SAP system that require clarification cases to be addressed before certain actions can be taken.
  User Actions: A user may have attempted to process a transaction that is dependent on the resolution of these clarification cases.
  
  Solution:
  
  
  Review Clarification Cases: 
  
  Navigate to the relevant transaction in SAP (e.g., using transaction code FQEVENT or FQZ1) to review the clarification cases that are currently reserved.
  Identify the specific issues that need to be resolved.
  
  
  
  Resolve Issues: 
  
  Address the discrepancies or issues identified in the clarification cases. This may involve correcting billing information, adjusting payments, or communicating with customers or vendors to clarify any misunderstandings.
  Once the issues are resolved, ensure that the clarification cases are closed.
  
  
  
  Reprocess the Transaction: 
  
  After resolving the clarification cases, attempt to reprocess the transaction that triggered the error message.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on handling clarification cases in your version of SAP.
  
  
  
  Seek Support: 
  
  If the issue persists or if you are unsure how to resolve the clarification cases, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT (to manage events) and FQZ1 (to manage clarification cases).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Training and Documentation: Ensure that users are trained on how to handle clarification cases effectively to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error message FKK_ML_SRV138 and continue with your processing in SAP.