How To Fix FKK_ID_PT_SIGN603 - Print pattern cannot be read; document & not found on the data base

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 603

• Message text: Print pattern cannot be read; document & not found on the data base

What causes this issue?

No entry was found in the database for this document. The used document
number to access the database (tables DFKKEXTDOC and/or DFKKEXTDOC2) is
either not plausible or the document was not stored with a commit-work.

System Response

The system aborts the processing because no document can be selected.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check your code to ensure that the document number you use is plausible.
In case the document number is plausible, you need to improve the system
performance to increase the chance that the commit-work is finalized.
You can also use further coding during the exception handling to process
multiple attempts to get/generate the print data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN603 - Print pattern cannot be read; document & not found on the data base ?

  The SAP error message FKK_ID_PT_SIGN603 indicates that the system is unable to read a print pattern because the specified document is not found in the database. This error typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where print patterns are used for generating invoices, statements, or other documents.
  Causes:
  
  Missing Document: The document referenced in the error message does not exist in the database. This could be due to deletion or it may not have been created in the first place.
  Incorrect Document Number: The document number provided may be incorrect or formatted improperly.
  Configuration Issues: There may be issues with the configuration of the print pattern or the associated document type.
  Authorization Issues: The user may not have the necessary authorizations to access the document or print pattern.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  
  Solutions:
  
  Verify Document Existence: Check if the document number mentioned in the error message exists in the database. You can do this by using transaction codes like FBL1N, FBL3N, or FBL5N to look up the document.
  Check Print Pattern Configuration: Ensure that the print pattern is correctly configured in the system. You can check this in the configuration settings under SPRO (SAP Project Reference Object) for the relevant module.
  Review Document Number: Confirm that the document number is correct and properly formatted. If necessary, regenerate the document.
  User Authorizations: Ensure that the user has the necessary authorizations to access the document and print pattern. This may involve checking roles and permissions in the user profile.
  Database Integrity Check: If you suspect database issues, work with your database administrator to check for integrity issues or connectivity problems.
  Recreate the Document: If the document is indeed missing and cannot be found, you may need to recreate it or regenerate it from the source data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management and print pattern configuration, such as SFP (Smart Forms), SE71 (SAPscript), or NACE (Output Types).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module you are working with to understand how print patterns and document management are handled.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.