How To Fix FKK_ID_PT_SIGN004 - Digital Signature is not allowed to be created for this document

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 004

• Message text: Digital Signature is not allowed to be created for this document

What causes this issue?

The document contains a company, a fiscal year or a number range
information that is related to your settings.

System Response

The system cannot find the valid prerequisite data to create a digital
signature to be validated by the tax authorities. The system stops the
processing of the document.

How to fix this error?

The document needs to process the same data as defined in your settings.

Procedure for System Administrators

Check your settings in the <ZH>DFKK_PT_NUM_RULE</> table. Check the
event coding dealing with the official document number (1190, 1191,
1192), and if required, adjust your customizing/coding.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN004 - Digital Signature is not allowed to be created for this document ?

  The SAP error message FKK_ID_PT_SIGN004 indicates that a digital signature cannot be created for a specific document. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with electronic documents that require digital signatures for validation or compliance purposes.
  Causes:
  
  
  Document Type Restrictions: The document type you are trying to sign may not be configured to allow digital signatures. Certain document types in SAP may have restrictions on digital signatures based on business rules or configurations.
  
  
  Configuration Settings: The system may not be properly configured to support digital signatures. This could include missing settings in the document management system or in the digital signature configuration.
  
  
  User Authorizations: The user attempting to create the digital signature may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Document Status: The document may be in a status that does not allow for digital signatures to be created. For example, if the document is already finalized or archived, it may not be eligible for signing.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the digital signature service or connectivity issues with the signing authority.
  
  
  Solutions:
  
  
  Check Document Type Configuration: Review the configuration of the document type in question to ensure that it is set up to allow digital signatures. This can typically be done in the customizing settings of SAP.
  
  
  Review User Authorizations: Ensure that the user has the necessary permissions to create digital signatures. This may involve checking roles and authorizations in the user profile.
  
  
  Verify Document Status: Check the status of the document to ensure it is in a state that allows for digital signatures. If the document is finalized, you may need to revert it to a draft state or create a new document.
  
  
  Consult Technical Documentation: If the issue persists, consult the technical documentation for the digital signature functionality in your version of SAP. This may provide insights into specific configurations or known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates related to digital signatures.
  Documentation: Review the official SAP documentation regarding digital signatures, as it may contain specific guidelines or best practices for implementation.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.