How To Fix FKK_ID_PT_SIGN001 - Processed data inconsistent: impossible to create a Digital Signature

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_ID_PT_SIGN - Digital Signature Portugal FI-CA/IS

• Message number: 001

• Message text: Processed data inconsistent: impossible to create a Digital Signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_ID_PT_SIGN001 - Processed data inconsistent: impossible to create a Digital Signature ?

  The SAP error message FKK_ID_PT_SIGN001 indicates that there is an inconsistency in the processed data, which prevents the creation of a digital signature. This error typically arises in the context of SAP Convergent Charging or SAP Convergent Invoicing, where digital signatures are used for ensuring the integrity and authenticity of documents.
  Causes:
  
  Data Inconsistency: The data being processed may have inconsistencies, such as missing or incorrect fields that are required for generating a digital signature.
  Configuration Issues: Incorrect configuration of the digital signature settings in the SAP system can lead to this error.
  Missing Authorizations: The user may not have the necessary authorizations to create a digital signature.
  Technical Issues: There may be underlying technical issues, such as problems with the digital signature service or the cryptographic library being used.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings for digital signatures in the SAP system. Ensure that all necessary parameters are set correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create digital signatures.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what might be causing the issue.
  Update Software: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation related to digital signatures and the specific module you are working with (e.g., Convergent Charging, Convergent Invoicing).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.