How To Fix FKK_FACT036 - Document item &1 &2 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_FACT - FI-CA: Factoring

• Message number: 036

• Message text: Document item &1 &2 was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_FACT036 - Document item &1 &2 was not found ?

  The SAP error message FKK_FACT036 indicates that a specific document item could not be found in the system. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when trying to access or process a document that does not exist or has been deleted.
  Cause:
  
  Document Deletion: The document item you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number or item number you are using may be incorrect or mistyped.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or errors during data migration.
  Authorization Issues: The user may not have the necessary authorizations to view the document item.
  
  Solution:
  
  Verify Document Number: Double-check the document number and item number you are trying to access to ensure they are correct.
  Check Document Status: Use transaction codes like FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to see if the document exists in the system.
  Review Deletion/Archiving: If the document was deleted or archived, check with your SAP administrator or the relevant team to see if it can be restored or if there is an alternative document to use.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies. This may involve using transaction codes like SARA for archiving or SDBA for database analysis.
  Authorization Check: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N, FBL1N, FBL3N, and SARA for managing and viewing financial documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for specific notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to FI-CA for more insights into document management and error handling.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.