How To Fix FKK_EBS406 - A problem occured while reading the job status of job no. &1, job name &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 406

• Message text: A problem occured while reading the job status of job no. &1, job name &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the status of the job specified with transaction SM37.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS406 - A problem occured while reading the job status of job no. &1, job name &2 ?

  The SAP error message FKK_EBS406 indicates that there was an issue while reading the job status of a specific background job. This error typically occurs in the context of the Electronic Bank Statement (EBS) processing, where the system is trying to check the status of a job that was scheduled to process bank statements.
  Cause:
  
  Job Not Found: The job number or job name specified in the error message may not exist or may have been deleted.
  Job Status Unavailable: The job may not have completed yet, or there may be an issue with the job scheduler.
  Authorization Issues: The user may not have the necessary authorizations to view the job status.
  System Issues: There could be a temporary issue with the SAP system or the background processing framework.
  
  Solution:
  
  
  Check Job Status:
  
  Go to transaction SM37 (Job Monitoring) and check if the job with the specified job number and name exists.
  Look for any jobs that are in a "Canceled" or "Failed" status and investigate the logs for more details.
  
  
  
  Re-run the Job:
  
  If the job has failed or is not found, you may need to re-schedule the job to process the bank statements again.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to view job statuses. You may need to consult with your SAP security team.
  
  
  
  System Health Check:
  
  Check the system logs (transaction SM21) for any related errors or warnings that might indicate broader system issues.
  If there are ongoing issues with background processing, consider restarting the relevant services or consulting with your Basis team.
  
  
  
  Consult SAP Notes:
  
  Search for any relevant SAP Notes that might address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log
  SLG1: Application Log
  
  
  Documentation: Review the SAP documentation related to Electronic Bank Statement processing for any specific configurations or prerequisites that may be relevant.
  SAP Community: Check forums and community discussions for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKK_EBS406 error message.