How To Fix FKK_EBS405 - Error reading the job log for job no. &1, job name &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 405

• Message text: Error reading the job log for job no. &1, job name &2

What causes this issue?

The job log for the job quoted could not be read successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use transaction SM37 to check the status and if necessary the job log of
the job quoted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS405 - Error reading the job log for job no. &1, job name &2 ?

  The SAP error message FKK_EBS405 indicates that there was an issue reading the job log for a specific background job. This error typically occurs in the context of the Electronic Bank Statement (EBS) processing, where the system is trying to access the log of a job that has been executed in the background.
  Cause:
  
  Job Not Found: The job specified by the job number and job name may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the job log.
  Job Execution Issues: The job may have failed or encountered an error during execution, leading to an incomplete log.
  Database Issues: There could be issues with the database that prevent the retrieval of the job log.
  Job Log Cleanup: The job log may have been cleaned up or archived, making it unavailable for reading.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for the job number and name to see if it exists and what its status is (e.g., finished, canceled, or failed).
  Review Authorizations: Ensure that the user has the necessary authorizations to view job logs. This may involve checking roles and permissions in the user profile.
  Re-run the Job: If the job has failed, consider re-running it to see if it completes successfully. Make sure to check the job's parameters and settings.
  Check for Database Issues: If there are indications of database issues, consult with your database administrator to ensure that the database is functioning correctly.
  Consult Logs: If the job log is not available, check other logs (like application logs) for any related error messages that might provide more context.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: To monitor background jobs.
  SLG1: To check application logs for more detailed error messages.
  
  
  Documentation: Review SAP documentation related to Electronic Bank Statement processing for any specific notes or updates regarding job processing.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKK_EBS405 error message.