How To Fix FKK_EBS324 - Incorrect settings in FKK_EBS_POI_SYST for &1/&2/&3/&4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 324

• Message text: Incorrect settings in FKK_EBS_POI_SYST for &1/&2/&3/&4

What causes this issue?

No form of output is specified in the Customizing table.
Either outgoing IDocs should be generated or a bank statement should be
requested.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your Customizing settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS324 - Incorrect settings in FKK_EBS_POI_SYST for &1/&2/&3/&4 ?

  The SAP error message FKK_EBS324 indicates that there are incorrect settings in the configuration for the Electronic Bank Statement (EBS) processing, specifically in the table FKK_EBS_POI_SYST. This error typically arises when the system is unable to process the incoming bank statement due to misconfigurations related to the payment order interface (POI) settings.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The settings in the table FKK_EBS_POI_SYST may not be correctly defined for the specific bank or payment method being used.
  Missing Entries: There may be missing entries in the configuration that are required for the processing of the bank statement.
  Incompatible Settings: The settings may not be compatible with the version of the bank statement format being processed.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Electronic Bank Statement > Define Settings for Electronic Bank Statement.
  Verify the settings in the FKK_EBS_POI_SYST table. Ensure that the entries for the relevant bank and payment method are correctly defined.
  
  
  
  Add Missing Entries:
  
  If you find that there are missing entries for the bank or payment method, add them as necessary. Ensure that all required fields are filled out correctly.
  
  
  
  Review Bank Statement Format:
  
  Ensure that the format of the incoming bank statement matches the expected format defined in your configuration. If there are discrepancies, you may need to adjust the configuration or the incoming file.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by processing a sample bank statement to ensure that the error does not occur again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Electronic Bank Statement processing for any additional guidance or updates that may be relevant to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  SE11: To view the table structure of FKK_EBS_POI_SYST.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring Electronic Bank Statements.
  Documentation: Review the SAP Help Portal for detailed information on Electronic Bank Statement processing and configuration.
  
  By following these steps, you should be able to identify and correct the issues causing the FKK_EBS324 error message.