How To Fix FKK_EBS172 - Reconciliation key not determined (event 2402)

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 172

• Message text: Reconciliation key not determined (event 2402)

What causes this issue?

The function module called in event 2402 could not determine a
reconciliation key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBS172 - Reconciliation key not determined (event 2402) ?

  The SAP error message FKK_EBS172 with the description "Reconciliation key not determined (event 2402)" typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with electronic bank statement processing.
  Cause:
  This error generally indicates that the system was unable to determine a reconciliation key for a specific event (in this case, event 2402) during the processing of an electronic bank statement. The reconciliation key is essential for linking the bank statement items to the corresponding items in the accounts receivable or payable.
  Common causes for this error include:
  
  Missing Configuration: The necessary configuration for the reconciliation key may not be set up correctly in the system.
  Incorrect Event Handling: The event type (2402) may not be properly defined or linked to the appropriate reconciliation key in the system.
  Data Issues: There may be missing or incorrect data in the bank statement or in the related master data that prevents the system from determining the reconciliation key.
  Custom Logic: If there are custom enhancements or logic implemented, they may not be functioning as expected.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for electronic bank statement processing is correctly set up. This includes checking the settings for the reconciliation key in the relevant customizing transactions (e.g., transaction code OBPM1 for bank statement processing).
  Verify that the event type 2402 is correctly defined in the system and that it is linked to the appropriate reconciliation key.
  
  
  
  Review Event Handling:
  
  Check the event handling for event 2402 to ensure that it is correctly configured to determine the reconciliation key. This may involve reviewing the settings in the transaction code OBPM4.
  
  
  
  Data Validation:
  
  Validate the data in the bank statement and ensure that all necessary fields are populated correctly. Check for any discrepancies in the data that could prevent the reconciliation key from being determined.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the reconciliation key determination is failing. This may require technical assistance from an ABAP developer.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to electronic bank statement processing and reconciliation keys for any additional insights or updates.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1, OBPM4, and FBL5N (for account balance display) to help in troubleshooting.
  SAP Notes: Search for SAP Notes related to FKK_EBS172 or electronic bank statement processing for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed documentation on electronic bank statement processing and reconciliation key configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_EBS172 error in your SAP system.