How To Fix FKK_EBS172 - Reconciliation key not determined (event 2402)

FKK_EBS172 - Overview

• Message type: E = Error

• Message class: FKK_EBS - Interface between FI-CA and External Billing System

• Message number: 172

• Message text: Reconciliation key not determined (event 2402)

What causes this issue?

The function module called in event 2402 could not determine a
reconciliation key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKK_EBS172 - Details

• The SAP error message FKK_EBS172 with the description "Reconciliation key not determined (event 2402)" typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with electronic bank statement processing.
  
  Cause:
  This error generally indicates that the system was unable to determine a reconciliation key for a specific event (in this case, event 2402) during the processing of an electronic bank statement. The reconciliation key is essential for linking the bank statement items to the corresponding items in the accounts receivable or payable.
  Common causes for this error include:
  
  Missing Configuration: The necessary configuration for the reconciliation key may not be set up correctly in the system.
  Incorrect Event Handling: The event type (2402) may not be properly defined or linked to the appropriate reconciliation key in the system.
  Data Issues: There may be missing or incorrect data in the bank statement or in the related master data that