How To Fix FKK_EBPP_SERVICE072 - Internal Error at check of origin of payment document

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_EBPP_SERVICE -

• Message number: 072

• Message text: Internal Error at check of origin of payment document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_EBPP_SERVICE072 - Internal Error at check of origin of payment document ?

  The SAP error message FKK_EBPP_SERVICE072 typically indicates an internal error that occurs during the check of the origin of a payment document in the SAP system, particularly in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration in the payment processing settings or in the billing and invoicing settings can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the payment documents or related master data can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the payment processing logic, they might not be handling certain scenarios correctly.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to payment processing, billing, and invoicing. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data in the payment documents and related master data. Look for any missing or inconsistent entries that could be causing the issue.
  Review Custom Code: If there are any custom developments, review the code to ensure it is functioning as expected and not causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure and the underlying cause.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to analyze payment documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the modules involved to ensure compliance with best practices and guidelines.
  
  By following these steps, you should be able to diagnose and resolve the FKK_EBPP_SERVICE072 error in your SAP system.