How To Fix FKK_DMS075 - Unable to return content of document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DMS - Message Class for FI-CA Document Management Service

• Message number: 075

• Message text: Unable to return content of document &1

What causes this issue?

The image of document &V1& with ID &V2& cannot be displayed - neither in
the <LS>Document Viewer</> nor locally using an application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyze the message issued.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DMS075 - Unable to return content of document &1 ?

  The SAP error message FKK_DMS075 ("Unable to return content of document &1") typically occurs in the context of Document Management System (DMS) when the system is unable to retrieve or display the content of a document. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Document Not Found: The document ID specified in the error message may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Storage Issues: The document may be stored in an external storage system that is currently unavailable or misconfigured.
  Technical Issues: There may be a problem with the DMS configuration or the underlying database.
  Incorrect Document Type: The document type may not be supported for retrieval in the current context.
  
  Solutions:
  
  Verify Document ID: Check if the document ID mentioned in the error message is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be done by reviewing the user's roles and permissions in the SAP system.
  Check Document Storage Configuration: If the document is stored externally (e.g., in a content server), verify that the connection to the content server is correctly configured and that the server is operational.
  Review DMS Configuration: Check the DMS settings in the SAP system to ensure that everything is configured correctly. This includes checking the document types and storage categories.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that might provide additional context about the failure.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches.
  Documentation: Review the SAP DMS documentation for best practices on document management and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.