How To Fix FKK_DISCO009 - Number of reconnection requests found: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DISCO - Service Disconnection and Reconnection

• Message number: 009

• Message text: Number of reconnection requests found: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DISCO009 - Number of reconnection requests found: &1 ?

  The SAP error message FKK_DISCO009 indicates that there are multiple reconnection requests found in the system, which can occur in the context of contract accounts and billing processes. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where the system is trying to process reconnection requests for a customer account.
  Cause:
  The error message FKK_DISCO009 is triggered when the system detects that there are multiple reconnection requests associated with a particular contract account. This can happen due to:
  
  Multiple Pending Requests: There may be several reconnection requests that have not been processed or cleared.
  Data Inconsistencies: There could be inconsistencies in the data related to the contract account, leading to confusion in processing.
  System Configuration Issues: Incorrect configuration settings in the billing or contract account management modules may lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Pending Requests: Review the contract account in question to identify any pending reconnection requests. You can do this by navigating to the relevant transaction codes (e.g., FKK_ORDER, FKK_DISCO) to view the details of the requests.
  
  
  Clear Duplicate Requests: If you find multiple reconnection requests, determine which ones are valid and clear any duplicates or unnecessary requests. This may involve processing or deleting the requests as appropriate.
  
  
  Review Configuration: Ensure that the configuration settings for billing and contract account management are correctly set up. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG).
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after taking the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of your SAP system and any known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK_ORDER (for managing contract accounts) and FKK_DISCO (for processing reconnection requests).
  SAP Notes: Search for SAP Notes related to FKK_DISCO009 for any updates or patches that may resolve the issue.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.