How To Fix FKK_DISCO007 - Number of disconnection requests found: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_DISCO - Service Disconnection and Reconnection

• Message number: 007

• Message text: Number of disconnection requests found: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_DISCO007 - Number of disconnection requests found: &1 ?

  The SAP error message FKK_DISCO007 indicates that there are multiple disconnection requests found for a specific business partner or account. This error typically arises in the context of contract accounts and billing processes, particularly in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  The error message FKK_DISCO007 is triggered when the system detects that there are multiple disconnection requests associated with a single account or business partner. This can happen due to:
  
  Duplicate Requests: Multiple disconnection requests have been created for the same account.
  Incomplete Processing: Previous disconnection requests may not have been fully processed or cleared.
  Data Integrity Issues: There may be inconsistencies in the data related to disconnection requests.
  
  Solution:
  To resolve the FKK_DISCO007 error, you can take the following steps:
  
  
  Review Disconnection Requests:
  
  Check the disconnection requests associated with the account or business partner in question. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code FKK_DISCO).
  Identify any duplicate or unnecessary requests.
  
  
  
  Delete or Process Duplicate Requests:
  
  If you find duplicate disconnection requests, you may need to delete or process them to ensure that only one active request exists.
  Ensure that all necessary approvals and documentation are in place before deleting any requests.
  
  
  
  Check for Incomplete Processes:
  
  Investigate if there are any incomplete processes related to disconnection requests. You may need to complete or reverse any pending transactions.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to ensure that there are no underlying issues with the data in the system. This may involve using specific SAP tools or reports designed for data integrity checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FKK_DISCO007 error for any specific guidance or patches that may be applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK_DISCO (for managing disconnection requests) and FBL5N (for account balance display).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to resolve the issue has the necessary authorizations to view and modify disconnection requests.
  
  By following these steps, you should be able to identify the cause of the FKK_DISCO007 error and implement a solution to resolve it.