How To Fix FKK_CRM111 - Clearing on document item exists: update selection of documents

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 111

• Message text: Clearing on document item exists: update selection of documents

What causes this issue?

There are documents that you want to add to a promise to pay. Clearing
processes took place for these documents after they were selected. This
can occur if the documents were already selected and then account
maintenance was performed in a parallel session either by the same or a
different user or a payment was posted. The promise to pay is to be
created after that.

System Response

The intended amount for each line item can no longer flow into the
promise to pay. Therefore, processing terminates.

How to fix this error?

Select the documents again for the promise to pay.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM111 - Clearing on document item exists: update selection of documents ?

  The SAP error message FKK_CRM111 ("Clearing on document item exists: update selection of documents") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there is an attempt to process a document that has already been cleared or is involved in a clearing process. This can happen during various operations, such as posting payments, clearing accounts, or processing invoices.
  Cause:
  
  Cleared Document: The document you are trying to process has already been cleared, meaning that it has been settled against another document.
  Inconsistent Data: There may be inconsistencies in the data related to the document, such as missing or incorrect entries in the database.
  Multiple Updates: The system may be trying to update the same document multiple times, leading to conflicts.
  Locking Issues: The document might be locked by another process or user, preventing updates.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it has been cleared, you may need to look for the original clearing document or transaction.
  Review Clearing Entries: Check the clearing entries related to the document. You can do this by navigating to the relevant transaction in SAP and reviewing the clearing history.
  Reprocess the Document: If the document is not cleared but still shows this error, try to reprocess it. This may involve reversing any previous operations that were performed on it.
  Data Consistency Check: Run a data consistency check in the FI-CA module to identify and resolve any inconsistencies in the database.
  Lock Management: Ensure that no other users or processes are locking the document. You can check for locks using transaction codes like SM12 (for lock entries).
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  F-28: Post Incoming Payments
  F-32: Clear Customer
  
  
  Documentation: Review SAP documentation related to FI-CA and clearing processes for a deeper understanding of how clearing works in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the FKK_CRM111 error effectively.