How To Fix FKK_CRM080 - Category &1 is not a category for a follow-up work item

FKK_CRM080 - Overview

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 080

• Message text: Category &1 is not a category for a follow-up work item

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM080 - Category &1 is not a category for a follow-up work item ?

  The SAP error message FKK_CRM080 indicates that the category specified in the error message is not valid for a follow-up work item in the context of Contract Accounts Receivable and Payable (FI-CA) or Customer Relationship Management (CRM) processes. This error typically arises when there is an attempt to create or process a follow-up work item using an invalid or inappropriate category.
  
  Cause:
  
  Invalid Category: The category specified does not exist or is not configured to be used for follow-up work items.
  
  Configuration Issues: The system may not have the necessary configuration settings for the specified category to be used in follow-up processes.
  Data Entry Error: There may be a typographical error in the category code being used.
  Business Process Restrictions: Certain categories may be restricted from being used as follow-up items based on business rules or settings.
  
  
  Solution:
  
  
  Check Category Configuration:
  
  Go to the configuration settings in SAP and verify that the category in question is correctly defined