How To Fix FKK_CRM080 - Category &1 is not a category for a follow-up work item

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 080

• Message text: Category &1 is not a category for a follow-up work item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM080 - Category &1 is not a category for a follow-up work item ?

  The SAP error message FKK_CRM080 indicates that the category specified in the error message is not valid for a follow-up work item in the context of Contract Accounts Receivable and Payable (FI-CA) or Customer Relationship Management (CRM) processes. This error typically arises when there is an attempt to create or process a follow-up work item using an invalid or inappropriate category.
  Cause:
  
  Invalid Category: The category specified does not exist or is not configured to be used for follow-up work items.
  Configuration Issues: The system may not have the necessary configuration settings for the specified category to be used in follow-up processes.
  Data Entry Error: There may be a typographical error in the category code being used.
  Business Process Restrictions: Certain categories may be restricted from being used as follow-up items based on business rules or settings.
  
  Solution:
  
  
  Check Category Configuration:
  
  Go to the configuration settings in SAP and verify that the category in question is correctly defined and allowed for follow-up work items.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for work item categories.
  
  
  
  Verify Category Usage:
  
  Ensure that the category you are trying to use is indeed intended for follow-up work items. You may need to consult documentation or your SAP administrator for the correct categories.
  
  
  
  Correct Data Entry:
  
  Double-check the category code you are entering to ensure there are no typographical errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to work item categories to understand the valid categories and their intended use.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or FBL5N (Customer Line Item Display) to analyze related data.
  SAP Notes: Search for SAP Notes related to FKK_CRM080 for any specific fixes or updates that may address this error.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or manage follow-up work items.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.