Message type: E = Error
Message class: FKK_CRM - Messages for FI-CA CRM Integration
Message number: 046
Message text: Item &1 already released to collection agency
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FKK_CRM046
- Item &1 already released to collection agency ?The SAP error message FKK_CRM046 indicates that a specific item (identified by &1) has already been released to a collection agency. This typically occurs in the context of accounts receivable and collections management within the SAP system, particularly in the SAP Convergent Charging or SAP Collections Management modules.
Cause: The error arises when an attempt is made to perform an action (such as changing the status or processing the item) on a receivable that has already been sent to a collection agency. This is a safeguard to prevent duplicate processing or modifications to items that are already in the hands of a third-party collection agency.
Solution: To resolve this error, consider the following steps: Check the Status of the Item: Verify the status of the item in question. You can do this by navigating to the relevant transaction or report in SAP that allows you to view the details of the receivable. Review Collection Agency Assignment:
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