How To Fix FKK_CRM044 - Document not on database

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 044

• Message text: Document not on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM044 - Document not on database ?

  The SAP error message FKK_CRM044: Document not on database typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA). This error indicates that the system is unable to find a specific document in the database that it expects to be there. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number you are using may be incorrect or mistyped.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing documents.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: Use transaction codes like FBL1N, FBL3N, or FBL5N to check if the document exists in the system.
  Review Deletion/Archiving Settings: Check if the document has been archived or deleted. If it has been archived, you may need to retrieve it from the archive.
  Database Consistency Check: Perform a database consistency check to ensure that there are no issues with the database.
  Authorization Check: Ensure that the user has the necessary authorizations to access the document.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, FBL5N, and SLG1 for checking document statuses and logs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to FI-CA and Convergent Charging for more context on document management and error handling.
  
  By following these steps, you should be able to diagnose and potentially resolve the FKK_CRM044 error in your SAP system.