How To Fix FKK_CRM037 - Payment data of the promise to pay is incomplete; field &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 037

• Message text: Payment data of the promise to pay is incomplete; field &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM037 - Payment data of the promise to pay is incomplete; field &1 ?

  The SAP error message FKK_CRM037 indicates that there is incomplete payment data related to a promise to pay in the SAP system. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when processing promises to pay or payment plans.
  Cause:
  The error message is triggered when certain required fields for the payment data are not filled in or are incomplete. The specific field that is causing the issue is indicated by the placeholder &1 in the error message. This could be any field that is necessary for the payment processing, such as:
  
  Payment amount
  Payment date
  Payment method
  Bank details
  Customer account information
  
  Solution:
  To resolve the error, you should take the following steps:
  
  
  Identify the Missing Field: Check the error message for the specific field indicated by &1. This will give you a clue about which piece of information is missing or incomplete.
  
  
  Review Payment Data: Go to the transaction or screen where the promise to pay is being processed. Review all the payment-related fields to ensure that they are filled out correctly.
  
  
  Complete Required Fields: Fill in any missing information in the identified field. Ensure that all mandatory fields are completed according to the system's requirements.
  
  
  Validate Data: After entering the required information, validate the data to ensure that it meets the necessary criteria for processing.
  
  
  Reprocess the Transaction: Once all required fields are filled in correctly, attempt to reprocess the transaction that triggered the error.
  
  
  Consult Documentation: If you are unsure about which fields are mandatory or how to fill them out, refer to the SAP documentation or consult with your SAP support team.
  
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes related to contract accounts, such as FPL9 (Display Promise to Pay) or FPL1 (Create Promise to Pay).
  Configuration Settings: Check the configuration settings in the SAP system related to payment processing and promises to pay. Ensure that all necessary settings are correctly configured.
  User Authorizations: Ensure that the user has the necessary authorizations to create or modify payment data in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.