How To Fix FKK_CRM030 - Call with contract &1 but not supported for FCC according to event 2835

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CRM - Messages for FI-CA CRM Integration

• Message number: 030

• Message text: Call with contract &1 but not supported for FCC according to event 2835

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CRM030 - Call with contract &1 but not supported for FCC according to event 2835 ?

  The SAP error message FKK_CRM030 indicates that there is an issue related to a contract that is not supported for the Financial Contract Management (FCC) in the context of the event 2835. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (FI-CA) modules when there is an attempt to process a contract that is not compatible with the expected functionality.
  Cause:
  
  Contract Type: The contract you are trying to process may not be of a type that is supported by the FCC. This can happen if the contract is not configured correctly or if it is not intended for use with the FCC.
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the requirements for processing contracts in the FCC.
  Event Handling: The event 2835 may not be properly set up to handle the specific contract type or scenario you are working with.
  
  Solution:
  
  Check Contract Type: Verify that the contract you are trying to process is of a type that is supported by the FCC. You may need to consult the documentation or your SAP administrator to confirm this.
  Review Configuration: Ensure that the configuration settings for the FCC and the contract types are correctly set up. This may involve checking the customizing settings in the SAP system.
  Event Configuration: Review the event handling for event 2835 to ensure that it is correctly configured to handle the contract type you are working with. You may need to adjust the event handling logic or add support for the specific contract type.
  Consult Documentation: Refer to SAP Notes or the official SAP documentation for any specific guidance related to this error message. There may be known issues or additional configuration steps required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches that address the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management and configuration in SAP, such as FQEVENT for event handling.
  Documentation: Review the SAP Help Portal for documentation on Financial Contract Management and related modules to understand the requirements and limitations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.