How To Fix FKK_CM265 - The collection unit &1 is not assigned to the collections department.

FKK_CM265 - Overview

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 265

• Message text: The collection unit &1 is not assigned to the collections department.

What causes this issue?

You have not assigned a collection unit to a collections department.

System Response

The responsibility for the work item was not changed.

How to fix this error?

1 Create the groups required (also using several hierarchies) below the
department, of which every group requires a manager (group leader) and
assign the standard task ?FICA Collections Department? to the groups.
Execute these steps, if you use a worklist with processing type p
(personal processing by a receivables specialist).
2 -Below each work group, create a position and assign the standard task
?FI-CA Collection Specialist? to each one.
3 -Below each position, enter the system user of the collection
specialist who fills this position.
For more information about organizational management, see the SAP
NetWeaver library under SAP NetWeaver by Key Capability -> Application
Platform by Key Capability-> Business Services -> Organizational
Management (BC-BMT-OM).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM265 - The collection unit &1 is not assigned to the collections department. ?

  The SAP error message FKK_CM265 indicates that the collection unit specified in the transaction is not assigned to the collections department you are trying to use. This typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and collections.
  
  Cause:
  
  Missing Assignment: The collection unit you are trying to use has not been assigned to the specified collections department in the system.
  
  Configuration Issues: There may be a configuration issue where the collection unit is not properly set up in the system.
  Data Entry Error: The collection unit or collections department may have been incorrectly entered in the transaction.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Collection Unit Assignment:
  
  Go to the configuration settings in SAP.
  Navigate to the path: SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Collections Management > Define Collection Units.
  Verify if the collection unit is assigned to