How To Fix FKK_CM264 - No collection specialist is assigned to collections department &1

FKK_CM264 - Overview

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 264

• Message text: No collection specialist is assigned to collections department &1

What causes this issue?

You have not defined any collection specialists for the collections
department.

System Response

The responsibility for the work item was not changed.

How to fix this error?

Below the department, create the necessary work groups (also over
multiple hierarchies), each with a manager (group leader) and assign the
standard task <LS>FICA Collections Unit</> to them.
Below each work group, create a position and assign the standard task
<LS>FI-CA Collection Specialist</> to each one.
Below each position, enter the system user of the collection specialist
who fills this position.
For more information about organizational management, see the SAP
NetWeaver library under <LS>SAP NetWeaver by Key Capability ->
Application Platform by Key Capability-> Business Services ->
Organizational Management (BC-BMT-OM)</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKK_CM264 - Details

• The SAP error message FKK_CM264 indicates that there is no collection specialist assigned to the specified collections department in the system. This can occur in the context of contract accounts receivable and payable (FI-CA) when trying to perform actions related to collections.
  
  Cause:
  
  Missing Assignment: The primary cause of this error is that the collections department specified in the transaction does not have a collection specialist assigned to it.
  
  Configuration Issues: There may be issues in the configuration settings of the collections department in the SAP system.
  Data Inconsistency: There could be inconsistencies in the master data related to the collections department or the collection specialist.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Collection Specialist Assignment:
  
  Go to the configuration settings for the collections department in the SAP system.
  Navigate to the relevant path in the SAP menu: SPRO > Financial Accounting > Contract Accounts Receivable and Payable > Collections Management > Define Collections Departments.
  Ensure