How To Fix FKK_CM246 - You are not authorized to change the work item

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 246

• Message text: You are not authorized to change the work item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM246 - You are not authorized to change the work item ?

  The SAP error message FKK_CM246, which states "You are not authorized to change the work item," typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA). This error indicates that the user does not have the necessary authorizations to modify a specific work item in the system.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user lacks the required authorization roles or permissions to change the work item. This could be due to missing authorization objects related to work item management.
  Work Item Status: The work item may be in a status that does not allow changes, such as being locked or already processed.
  User Role Configuration: The user’s role may not be correctly configured to include the necessary permissions for the specific transaction or work item type.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user’s roles and authorizations in transaction PFCG to ensure that the necessary permissions are included.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can add the required authorization objects to the user’s role. Common authorization objects related to work item management include:
  
  F_SKA1_AKT (for account management)
  F_FICA_WI (for work item processing)
  
  
  If you do not have the rights to modify roles, contact your SAP security administrator to request the necessary changes.
  
  
  
  Check Work Item Status:
  
  Verify the status of the work item. If it is locked or in a non-editable state, you may need to wait for it to be released or processed before making changes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the authorization objects and roles required for the work item you are trying to change.
  
  
  
  Contact Support:
  
  If the issue persists after checking authorizations and work item status, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  Training: Consider training sessions or materials on SAP authorization concepts to better understand how to manage user roles and permissions effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.