How To Fix FKK_CM245 - Work item is already open

FKK_CM245 - Overview

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 245

• Message text: Work item is already open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FKK_CM245 - Details

• The SAP error message FKK_CM245: Work item is already open typically occurs in the context of contract management or billing processes within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that a work item (such as a billing document, contract, or payment) is already being processed or is currently open in another session or by another user.
  Causes:
  
  Concurrent Access: Another user or session is currently processing the same work item, leading to a lock on that item.
  Session Timeout: A previous session may not have been closed properly, leaving the work item in an open state.
  System Configuration: Certain configurations or customizations in the SAP system may lead to unexpected locking behavior.
  Database Locking: The database may have a lock on the work item due to ongoing transactions.
  
  Solutions:
  
  Check for Open Sessions: Verify if another user or session is