How To Fix FKK_CM231 - Specialist or assignment reason not entered

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 231

• Message text: Specialist or assignment reason not entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM231 - Specialist or assignment reason not entered ?

  The SAP error message FKK_CM231 indicates that a specialist or assignment reason has not been entered in the context of contract management or billing processes within the SAP system. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  The error occurs when:
  
  A required field for a specialist or assignment reason is left blank during the processing of a contract or billing document.
  The configuration settings in the system do not allow for processing without this information.
  The user may not have the necessary permissions to enter or view the required fields.
  
  Solution:
  To resolve the FKK_CM231 error, you can take the following steps:
  
  
  Check Required Fields:
  
  Ensure that the fields for the specialist or assignment reason are filled in. This may involve navigating to the relevant transaction or document where the error occurred and entering the necessary information.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the settings for contract management or billing to ensure that the fields are correctly defined and that they are set as required.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to enter the required data. If not, contact your SAP administrator to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific module you are working with. This can provide insights into the required fields and their significance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in contract management or billing processes, such as FPL9, FQEVENT, or FQ1D.
  SAP Notes: Check for any SAP Notes related to the error message FKK_CM231, as there may be patches or updates that address this issue.
  Training and Documentation: Ensure that users are trained on the importance of entering all required fields in the system to prevent similar errors in the future.
  
  By following these steps, you should be able to resolve the FKK_CM231 error and continue with your SAP processes.