How To Fix FKK_CM227 - Error when locking a work item

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CM -

• Message number: 227

• Message text: Error when locking a work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CM227 - Error when locking a work item ?

  The SAP error message FKK_CM227 typically occurs in the context of contract management or financial transactions within the SAP system, particularly when dealing with work items in the Contract Management (FKK) module. This error indicates that there is an issue with locking a work item, which can prevent users from processing or modifying it.
  Cause of Error FKK_CM227
  The error can be caused by several factors, including:
  
  Concurrency Issues: Another user or process may already be accessing or locking the work item, leading to a conflict.
  System Configuration: Incorrect configuration settings in the SAP system related to locking mechanisms.
  Database Locks: Locks at the database level that prevent the work item from being accessed.
  Incomplete Transactions: Previous transactions that were not completed properly may leave the work item in a locked state.
  Authorization Issues: The user may not have the necessary permissions to lock or access the work item.
  
  Solution to Error FKK_CM227
  To resolve the FKK_CM227 error, you can try the following steps:
  
  Check for Active Sessions: Verify if another user is currently working on the same work item. If so, wait for them to complete their task.
  Release Locks: If you have access, you can use transaction code SM12 to check for and release any locks on the work item.
  Review Configuration: Ensure that the locking configuration in the SAP system is set up correctly. Consult with your SAP Basis or configuration team if necessary.
  Check for Incomplete Transactions: Use transaction code SM21 to check the system log for any errors or incomplete transactions that may be causing the lock.
  User Authorizations: Ensure that the user has the necessary authorizations to lock and access the work item. This may involve checking roles and permissions in transaction PFCG.
  Restart the Session: Sometimes, simply logging out and back into the SAP system can resolve temporary locking issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-wide issue.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete locks), SM21 (system log), and PFCG (role maintenance).
  SAP Notes: Check for any SAP Notes related to error FKK_CM227 for specific patches or updates that may address the issue.
  Documentation: Review SAP documentation for the FKK module to understand the locking mechanisms and best practices for managing work items.
  
  By following these steps, you should be able to diagnose and resolve the FKK_CM227 error effectively.