How To Fix FKK_CLEANSING011 - Use either external or internal contract number

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CLEANSING - FI-CA: Merging of Business Partners

• Message number: 011

• Message text: Use either external or internal contract number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CLEANSING011 - Use either external or internal contract number ?

  The SAP error message FKK_CLEANSING011 indicates that there is an issue with the contract number being used in a transaction. Specifically, it suggests that you need to use either an external or an internal contract number, but not both at the same time. This error typically arises in the context of contract management within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  Cause:
  
  Incorrect Input: The user may have entered both an external and an internal contract number in the transaction, which is not allowed.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected input for contract numbers.
  Data Integrity Issues: There could be issues with the data in the database, such as missing or incorrect contract numbers.
  
  Solution:
  
  Check Input: Review the input fields in the transaction where the error occurred. Ensure that you are only entering either an external contract number or an internal contract number, but not both.
  Review Configuration: If you have access, check the configuration settings related to contract management in your SAP system. Ensure that the settings are correctly defined to allow for the expected input.
  Data Validation: Validate the contract numbers being used. Ensure that they exist in the system and are correctly formatted.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to handle contract numbers in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system's configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with contract management, such as FK01 (Create Contract), FK02 (Change Contract), and FK03 (Display Contract).
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access and modify contract information in the system.
  
  By following these steps, you should be able to resolve the error message FKK_CLEANSING011 and proceed with your transaction.