How To Fix FKK_CC071 - Prepaid account &1 was refilled with &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_CC -

• Message number: 071

• Message text: Prepaid account &1 was refilled with &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_CC071 - Prepaid account &1 was refilled with &2 &3 ?

  The SAP error message FKK_CC071 typically relates to issues with prepaid accounts in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a prepaid account has been refilled, but there may be issues with the refill process or the account itself.
  Cause:
  
  Account Configuration Issues: The prepaid account may not be properly configured, leading to issues during the refill process.
  Insufficient Balance: The account may not have sufficient balance to cover the refill amount.
  Technical Errors: There may be technical issues in the system, such as database errors or connectivity problems.
  Incorrect Parameters: The parameters used for the refill process may be incorrect or not aligned with the system's requirements.
  
  Solution:
  
  Check Account Configuration: Verify that the prepaid account is correctly configured in the system. Ensure that all necessary parameters are set up properly.
  Review Refill Amount: Ensure that the refill amount is valid and that the account can accept this amount. Check for any limits or restrictions on the account.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  Testing: Perform a test refill with a smaller amount or a different account to see if the issue is specific to the account in question.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Invoicing for detailed information on prepaid accounts and refill processes.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.