How To Fix FKH5003 - Customizing for payment card charge schedule inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: FKH5 - Calculation of Charges for Payment by Payment Card

• Message number: 003

• Message text: Customizing for payment card charge schedule inconsistent

What causes this issue?

The charge schedule for payment card use is not consistent. It is only
possible to enter one charge schedule for payment card type &V1&,
company code &V2&, and merchant ID &V3&. However, both a percentage and
tiered charge schedule exist in the system for the above entities.

System Response

It is only possible to enter one charge schedule for each combination of
payment card type, company code, and merchant ID.
Processing is terminated.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKH5003 - Customizing for payment card charge schedule inconsistent ?

  The SAP error message FKH5003, which states "Customizing for payment card charge schedule inconsistent," typically arises in the context of payment processing, particularly when dealing with credit card transactions. This error indicates that there is an inconsistency in the configuration settings related to the payment card charge schedule in the SAP system.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  
  Missing Configuration: The payment card charge schedule may not be properly configured in the system. This could involve missing entries or incorrect settings in the relevant customizing tables.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to payment card processing, such as mismatched settings between different modules or components.
  
  
  Changes in Customizing: If recent changes were made to the payment card configuration, it could lead to inconsistencies if not all related settings were updated accordingly.
  
  
  Version Issues: If there are discrepancies between the version of the SAP system and the configuration settings, it may lead to this error.
  
  
  Solution:
  To resolve the FKH5003 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) for payment card processing.
  Verify the settings for the payment card charge schedule. Ensure that all required fields are filled out correctly and that there are no missing entries.
  
  
  
  Review Related Configuration:
  
  Check related configurations in the payment processing area, such as payment methods, payment card types, and charge schedules.
  Ensure that all configurations are consistent and aligned with each other.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payment card processing for any specific requirements or known issues.
  
  
  
  Test Configuration:
  
  After making changes, perform tests to ensure that the payment card processing works as expected without triggering the error.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. Provide them with details of the error and the steps you have taken to troubleshoot.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to check the underlying tables and configurations.
  SAP Notes: Search for SAP Notes related to FKH5003 or payment card processing for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the FKH5003 error in your SAP system.