How To Fix FKH5002 - Charge schedule could not be determined

FKH5002 - Overview

• Message type: E = Error

• Message class: FKH5 - Calculation of Charges for Payment by Payment Card

• Message number: 002

• Message text: Charge schedule could not be determined

What causes this issue?

For the calculation of charges when paying with payment card a charge
schedule cannot be ascertained for the following characteristics:
Payment card type: &V1&
Company code: &V2&
Merchant ID: &V3&
Currency: &V4&

System Response

Processing is terminated.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKH5002 - Charge schedule could not be determined ?

  The SAP error message FKH5002, "Charge schedule could not be determined," typically occurs in the context of financial transactions, particularly when dealing with billing or invoicing processes. This error indicates that the system is unable to find a valid charge schedule for the transaction being processed.
  Causes:
  
  Missing Charge Schedule: The charge schedule may not be defined for the specific customer or transaction type.
  Incorrect Configuration: There may be issues with the configuration settings in the billing or contract management modules.
  Data Inconsistencies: Inconsistent or incomplete data in the master records (e.g., customer master, contract master) can lead to this error.
  Invalid Parameters: The parameters or criteria used to determine the charge schedule may be incorrect or not applicable.
  Authorization Issues: The user may not have the necessary authorizations to access the charge schedule.
  
  Solutions:
  
  
  Check Charge Schedule Configuration:
  
  Navigate to the relevant configuration settings in SAP (e.g., SPRO) and ensure that the charge schedules are correctly defined for