How To Fix FITP556 - The hotel code is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 556

• Message text: The hotel code is not correct

What causes this issue?

You have attempted to start a room query in a reservation system for a
hotel in the hotel catalog. This is not possible because the hotel code
that uniquely identifies the hotel is not correctly stored in the SAP
system.

System Response

The transaction was terminated.

How to fix this error?

Check the settings for the hotel in the hotel catalog in Customizing for
Travel Planning under <LS>Master Data -> Travel Service Providers ->
Hotels -> Define Hotel Catalog</> and make any necessary changes.
Repeat the query.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FI_TV_NA_SYSADMIN1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP556 - The hotel code is not correct ?

  The SAP error message FITP556, which states "The hotel code is not correct," typically occurs in the context of SAP's Travel Management module, particularly when dealing with hotel bookings. This error indicates that the hotel code entered in the system does not match any valid entries in the database.
  Causes:
  
  Incorrect Hotel Code: The hotel code entered may be misspelled or incorrectly formatted.
  Inactive Hotel Code: The hotel code may exist but is marked as inactive or not available for bookings.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the hotel code from being recognized.
  Data Synchronization Issues: If the hotel data is sourced from an external system, there may be synchronization issues leading to discrepancies.
  User Authorization: The user may not have the necessary permissions to access the hotel code.
  
  Solutions:
  
  Verify Hotel Code: Double-check the hotel code for any typos or formatting errors. Ensure that it matches the code in the system.
  Check Hotel Status: Confirm that the hotel code is active and available for bookings. This can usually be done by checking the hotel master data in the SAP system.
  Consult Configuration Settings: Review the configuration settings in the SAP Travel Management module to ensure that the hotel code is properly set up.
  Data Synchronization: If the hotel data is managed externally, ensure that the data is synchronized correctly with the SAP system.
  User Permissions: Check the user’s authorization settings to ensure they have the necessary access to the hotel code.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Travel Management and hotel booking processes.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the FITP556 error message.