How To Fix FITP555 - For room reservations, send fax to number &

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 555

• Message text: For room reservations, send fax to number &

What causes this issue?

No reservation can be made for the selected room because it was
specified in the hotel catalog for the relevant hotel that a
reservation via the reservation system is not possible. A room
reservation in the relevant hotel can, however, be made using following
Fax: &v1&.

System Response

The action was terminated.

How to fix this error?

Make the relevant reservation by fax or contact your travel center or
travel agency to make a room reservation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP555 - For room reservations, send fax to number & ?

  The SAP error message FITP555 typically relates to issues with room reservations in the SAP system, particularly when it comes to sending faxes for confirmations or notifications. The message indicates that there is a problem with the fax number configuration or the process of sending the fax.
  Cause:
  
  Missing or Incorrect Fax Number: The error often arises when the system cannot find a valid fax number associated with the room reservation or the contact person.
  Configuration Issues: There may be issues with the configuration settings for fax communication in the SAP system.
  User Authorization: The user may not have the necessary permissions to send faxes from the system.
  Technical Issues: There could be underlying technical issues with the fax server or the integration between SAP and the fax service.
  
  Solution:
  
  Check Fax Number: Verify that the fax number is correctly entered in the relevant master data (e.g., customer/vendor master records, contact person details).
  Configuration Review: Ensure that the fax communication settings in the SAP system are correctly configured. This may involve checking transaction codes related to communication methods.
  User Permissions: Confirm that the user has the necessary authorizations to send faxes. This may require checking user roles and permissions in the SAP system.
  Test Fax Functionality: Conduct a test to see if the fax functionality works with a different number or contact to rule out system issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific configuration steps related to fax communication.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP support for further assistance, especially if there are technical issues with the fax server.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates/patches.
  Transaction Codes: Familiarize yourself with transaction codes related to communication methods, such as SO10 (Text Management) or SOST (Send Requests).
  User Manuals: Review user manuals or training materials related to room reservations and fax communication in your organization’s SAP implementation.
  
  By following these steps, you should be able to identify and resolve the issue related to the FITP555 error message in SAP.