How To Fix FITP552 - A room query is not possible; for a reservation send a fax to number &

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 552

• Message text: A room query is not possible; for a reservation send a fax to number &

What causes this issue?

No room query can be performed for the hotel selected from the hotel
catalog, because it was specified in the catalog that an availability
query via the reservation system is not possible. A room reservation in
the relevant hotel can, however, be made using following fax number:
&v1&.

System Response

The action was terminated.

How to fix this error?

Make the relevant reservation by fax or contact your travel center or
travel agancy to make a room reservation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP552 - A room query is not possible; for a reservation send a fax to number & ?

  The SAP error message FITP552 indicates that a room query cannot be processed for a reservation, and it suggests sending a fax to a specified number. This error typically occurs in the context of the SAP Travel Management or SAP Hotel Management modules, where room availability and reservations are managed.
  Cause:
  
  System Configuration Issues: The system may not be properly configured to handle room queries, which could be due to missing or incorrect settings in the hotel management module.
  Data Inconsistencies: There may be inconsistencies in the data related to room availability, such as incorrect room types, dates, or other parameters.
  Technical Issues: There could be technical issues with the SAP system, such as connectivity problems with the database or other system components.
  User Permissions: The user may not have the necessary permissions to perform room queries or reservations.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system related to hotel management and ensure that all necessary parameters are correctly set up.
  Verify Data: Check the data for the specific room types and availability. Ensure that the dates and other parameters are correct and that the rooms are available for the requested dates.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  User Permissions: Ensure that the user has the appropriate permissions to perform room queries and reservations. If necessary, consult with your SAP administrator to adjust permissions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP552 error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on hotel management and room reservation processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FITP552 error and implement a solution to resolve it.