How To Fix FITP551 - A room query is not possible; for a reservation call telephone number &

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 551

• Message text: A room query is not possible; for a reservation call telephone number &

What causes this issue?

No room query can be performed for the hotel selected from the hotel
catalog, because it was specified in the catalog that an availability
query via the reservation system is not possible. A room reservation in
the relevant hotel can, however, be made using following telephone
number: &v1&.

System Response

The action was terminated.

How to fix this error?

Make the relevant reservation by telephone or contact your travel
center or travel agency to make a room reservation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP551 - A room query is not possible; for a reservation call telephone number & ?

  The SAP error message FITP551 indicates that a room query cannot be performed for a reservation, and it typically suggests that there is an issue with the availability of the room or the configuration of the reservation system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Room Availability: The room you are trying to query may not be available for the specified dates or times.
  Configuration Issues: There may be configuration issues in the SAP system related to the room management or reservation settings.
  Missing Data: Required data for the room or reservation may be missing or incorrectly entered.
  System Errors: There could be temporary system errors or issues with the database that prevent the query from being executed.
  User Permissions: The user may not have the necessary permissions to access the room information.
  
  Solutions:
  
  Check Room Availability: Verify that the room is available for the requested dates and times. You can do this by checking the room calendar or availability reports.
  Review Configuration: Ensure that the room management and reservation settings in the SAP system are correctly configured. This may involve checking the settings in the relevant modules (e.g., SAP PM, SAP RE).
  Input Validation: Double-check the input data for the reservation. Ensure that all required fields are filled out correctly and that there are no typos or incorrect entries.
  System Check: If the issue persists, check for any system errors or issues with the database. You may need to consult with your IT department or SAP support for assistance.
  User Permissions: Confirm that the user has the necessary permissions to perform room queries. If not, the user may need to be granted additional access rights.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on room management and reservation processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP551 error message.
  Support Forums: Consider visiting SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.